Home / FAQS
HOW CAN I FIND OUT ABOUT PROMOTIONS AND OFFERS FROM YOUR STORE?
Can I use my coupon online?
Yes for sure you can! If you happen to get any kind of discount of offers coupon codes from us, be sure to insert it during checkout process later so that you will enjoy a certain amount of price cut.
HOW MANY COUPONS CAN I REDEEM ONLINE IN ONE ORDER?
That depends on the usage of the coupon itself. For example some of our coupons, may be only used for one time purchase only and others may be used for a certain number of amounts in a certain period. Be sure to read the term of the coupon codes usage, if you have one you got from us okay?
CAN I HAVE AN ONLINE PURCHASE SHIPPED TO A STORE FOR FASTER PICK-UP?
I’m afraid we cannot. Our business runs with using courier services like Poslaju, GDex, Skynet and so on in order to deliver the item to the buyer. We always try our best to deliver the items as soon as we can once we got the stocks.
I PLACED AN ORDER BUT STILL DID NOT RECEIVE MY MERCHANDISE.
Some items require us to make an order first and get it to come to our store first before having it shipped to customers. This is in case of out of stock items or there were faulty items during the purchase were made by customers. However we always contact the customer to notify them either by email, WhatsApp, or by phone calls of their items and rest assure, your purchase is very safe with us.
HOW DO I CONTACT THE CARRIER WHO WILL DELIVER TO ME?
When an item has been shipped by us, we will always update it to our purchased customers the tracking no. of the courier postage so that the buyers can always check and have a look at their precious items and when can expect to receive it.
+60 012-672 6802
Saturday: 8:00 a.m. – 3:30 p.m.